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Unemployment Claims

Axcet HR navigates and manages your unemployment benefits with the expertise of an entire team of pros.

Unemployment Claims

Unemployment benefits are designed to help former employees who lose their jobs and meet certain eligibility requirements. The value of those benefits is undeniable when the conditions are met. But, because paying unemployment benefits can increase unemployment tax rates, no small business wants to pay a claim that isn’t legitimate. Axcet HR serves as an unemployment benefits provider, helping clients carve a path through complex unemployment claims.

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Assist in all unemployment claims processing

When a former employee files an initial unemployment insurance (UI) claim, your company typically has 10 days to respond with eligibility information. Gathering and preparing the information required for a response is a time-consuming process.

Yet, responding to an unemployment claim is critical – especially if you plan to contest the past worker’s request for benefits – because the law automatically grants benefits to former employees if companies don’t issue a response.

Because UI benefits are financed through the federal and state unemployment taxes your company pays, any unemployment benefits payment to an ex-employee may result in your taxes increasing. So, it’s preferable to avoid paying any claim that isn’t legitimate. Yet, state unemployment systems tend to lean in favor of providing benefits to former employees, meaning that you may have a somewhat steep climb if you want to refute a claim.

Those complexities explain why small businesses benefit from unemployment claims assistance from Axcet HR Solutions. Axcet’s professionals, who understand the intricacies of the UI system, quickly and adeptly help develop employer responses to unemployment claims and provide oversight for every aspect of the process thereafter.

Axcet also has helped and will continue to help clients navigate state and federal pandemic-related unemployment insurance benefits.

Axcet alleviates the burden claims put on your company and helps ensure you only pay benefits when former employees legally qualify for them.

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File timely appeals

As an expert unemployment benefits provider, Axcet helps you determine whether you should contest a claim. For example, you may be able to avoid paying unemployment benefits to an employee who was terminated for cause.

In most states, you must respond to a past employee’s unemployment claim within 10 days of the claim being filed. If your business loses on that initial claim, you’ll typically have 30 days to file an appeal – and the deadline is firm.

Axcet provides unemployment claims consulting that not only helps your small business identify evidence and talking points to include when appealing a claim, but also helps ensure that your company routinely embraces HR best practices that tip the scale in your favor. Good policies and procedures strengthen your company’s position. A well-written and fully distributed employee handbook, for example, could show that a former employee understood the policy violations that could lead to termination for cause.


Assist in prehearing preparation for appeals hearings

Even if an administrative law judge rules in favor of your small company after an initial claim, that may not be the final decision. Ex-employees on the losing end often appeal. When that happens, you would be well-advised to rely on a knowledgeable unemployment benefits provider like Axcet to help you successfully counter the appeal.

If your company has laid someone off because of a lost contract or poor performance, the employee is almost certainly entitled to unemployment. But, in instances involving defendable reasons – like termination for violation of a policy outlined in a thorough employee handbook – that may not be the case.

When you can make a convincing case against the former employee’s claim, Axcet provides invaluable unemployment claims assistance every step of the way. You’ll get strategic advice throughout the appeals process, which requires a company representative who had direct employee contact to speak directly with a judge to review all the evidence, the termination report, any applicable employment policies and any writeups in the employee’s file.

After familiarizing clients with the appeals process, Axcet coaches owners or managers on what to say and not say during the hearing, including role-playing to prepare the spokesperson to give effective testimony.

As a trusted unemployment provider in Kansas City, Axcet has stood alongside employers for decades through hundreds of appeals. Besides boosting employers’ odds of winning an appeal, Axcet – a certified professional employer organization (CPEO) – also helps clients manage unemployment costs. That’s because the more appeals companies lose, the more likely their unemployment insurance rates will increase since benefits are paid out of unemployment insurance taxes.

Clients who partner with Axcet win more unemployment claims than companies that go it alone, thanks to the depth and breadth of our UI experience and expertise.


Review benefit charges from state unemployment agencies

Axcet helps you manage unemployment expenses by making sure benefit charges – the amounts paid to past employees – are accurate.

Axcet checks that the state has calculated benefits correctly, sniffs out fraudulent claims – which soared during the COVID-19 pandemic – and requests reversal of any charges the state applied to your company that should have been paid by someone else.

When benefits calculations are incorrect or a fraudulent claim is filed, you can be sure that Axcet is taking corrective action on your behalf. This unemployment claims assistance protects your company and any of your employees who fall victim to identity theft in the form of fraudulent claims, while insulating you from human errors that could amount to sizable losses.

PEO Services Help Small Companies Thrive

PEOs like Axcet HR Solutions exist for one reason: to manage essential HR tasks on behalf of small and mid-sized businesses. A PEO’s services save small business owners money and worry by delivering expert human resources, compliance with employment regulations and time to refocus on business growth.

Axcet HR serves as an unemployment benefits provider, helping clients carve a path through complex unemployment claims.

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We are small, and as such, rarely in the eye of a payroll services company. Axcet works with our multiple entities. I want to focus on our business, and they focus on HR for me. Because we are small, I really don't want to have a 'personal' disagreement about PTO or vacation pay, so I set the guidelines, and Axcet manages them, which I love.

Felisha M.

Owner, Insurance Firm

We really appreciate the work you are doing for our tradeshow and exhibit display company. The fun part is we get at least an email a day, phone calls every day, and we see the commercials on tv for something that you have taken care of for us last year. (And, of course, it is in the capable IRS hands now.)

Thanks for making this so easy for us.

Don J.

Owner, B2B Tradeshow & Exhibit Company

Turning our admin, payroll, benefits, 401K, workers' compensation, etc., over to Axcet HR has been one of the best decisions that we've ever made: that was back in 2001! We've had 21 great years with Axcet and hope to have 21 more! Axcet has saved us time and LOTS of money but most of all, Axcet HR has allowed us to focus on running our business...because we know, day in, and day out that Axcet has our back!

Bob G.

Owner, B2B Services Company

As a start-up, Axcet's HR solutions have been an integral partner in guiding us through several key business necessities and requirements. They have been very helpful in core functions including recruiting, 401k setup, employee onboarding, benefits enrollment, payroll and various compliance training for our employees. We've gained business momentum as a result of Axcet's team of dedicated professionals.

Andrew C.

Chief Growth Officer, Technology Company

Axcet has helped us find affordable benefits for our 15 employees. Being a small firm, it was hard to find various health insurance options. It is nice knowing that we have someone with HR knowledge. It is good to get another persons opinion when we are having employee issues.

Michelle W.

Controller, Engineering Firm

Axcet's professionalism and knowledge is a definite asset for our company. They have saved me so many hours in Payroll, HR, Benefits and Workers Comp. There is no way for me to keep up on Human Resources! I praise their staff highly! ...Axcet KNOWS Customer Service!

Anna H.

Owner, Car Dealership

Axcet has been so helpful and professional in answering questions that I have for payroll processing. My payroll administrator is so prompt in replying to emails. He is really easy to work with and is so knowledgeable. Our Human Resources Consultant is professional and personable. I have great confidence in Axcet and have never hesitated in contacting them for questions or clarification.

Mandy C.

Non-Profit Ministry

Axcet HR has help lesson our burden in all aspects of payroll, HR, safety and our 401K. When an employee comes to one of us with a situation. All we do is point them to our Axcet administrator and or payroll administrator and the issue gets resolved. It has been a great relationship.

Rick B.

Electrical Services Company

I burned through a couple of "payroll companies" before I found Axcet. I have yet to encounter anyone at this company that hasn't been friendly, approachable and knowledgeable. Calls are returned amazingly fast and problems are solved without having to make any other calls. This is truly a great company and stellar business partner!

Nita C.

Owner, Medical Industry Company

With all the changing rules and regulations we face as employers, I was always afraid of a "Gotcha!" moment. We've been with Axcet over 10 years now and I sleep well at night knowing all our HR is done right. They make it all so easy. Our payroll is accurate, we are legal and OSHA compliant in every area, and my employees love their benefits. Our team at Axcet is more than just a good vendor, they are a great partner!

Bruce H.

Founder & CEO, Services Company

My faith in Axcet's expertise has always been off the charts. It has been so nice to just be able to pick up the phone and ask questions. Simple to complex ... they can do all of it! Axcet has allowed us to offer an extensive benefits package to our Teammates which has been an added bonus. Axcet is not only part of our Team but we consider them part of our Family! We are one of Axcet's many fans. No regrets since day one and we wouldn't change a thing!

Moira V.

Small Business Owner

Axcet handles all of payroll, HR and benefits needs. As a non-profit, it's great to have Axcet as a partner to provide all of the employee benefits and HR support that I need so our staff can focus on the core mission of our organization! They have helped me with hiring, navigating benefits enrollment to get our employees the best rates possible, as well as navigating possible employee related tax credits. I love our Axcet team!

Emily D.

CEO, a Kansas City Non-profit

We had tried two other PEOs. Both of which we left after the first year. The level of service that we were accustomed to with Axcet was not there, so we came back to Axcet truly because of the excellent service we always received. Everyone at Axcet would make us feel like we were their only client, like they were sitting there waiting for our call, always friendly and ready to help. 

Lisa C.

VP of Finance, Kansas City Financial Institution

We started working with Axcet in 2018 and they have dramatically increased our internal productivity. We used to spend hours on payroll, HR, benefits, taxes, etc. each week and that is no longer the case. Prior to Axcet, we worked with two other payroll companies and is was a complete mess. Working with Axcet is like having a robust and efficient internal HR department. They have solutions to every problem and we no longer feel lost trying to navigate the payroll landscape. If you want to streamline your business and get out of the HR and payroll weeds, then go with Axcet.

Peyton W.

Owner, Recruitment Firm

Thank you Axcet HR for your assistance with the employee issue. You justified every penny we pay to Axcet through this exercise. I am really glad we have you and Axcet as a resource. It gave me peace of mind, knowing that you would know how to handle these situations the correct way. I really appreciate all the effort put into this to help me stay on course and protect our company.

Mark S.

President, B2B Company
Sherri Senior Human Resources Consultant at Axcet HR, Kansas City

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As a full service professional employer organization (PEO), we provide comprehensive HR support and administration to help your business succeed.

The cost of a bad hire can be significant, often reaching as much as 30% of their salary. By relying on our HR experts, you can save your business thousands of dollars and avoid the costly mistakes that can come with an uninformed hiring process.

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