Employee Relations

Expert solutions for navigating employee relations issues with confidence.

Employee Relations Solutions Backed by Decades of HR & Compliance Experience

Fostering positive employer-employee relationships is essential for small to mid-sized companies to increase productivity, loyalty and overall workplace morale.

Yet, with the demands of daily operations and the complexity of legal compliance, employee relations management can often be overwhelming.

That’s where Axcet comes in.

Leveraging decades of HR and compliance expertise, we provide proactive, tailored solutions to prevent employee relations issues before they arise, while swiftly resolving challenges when they occur.

From performance management and conflict resolution to legal compliance, our certified experts ensure your workforce stays engaged, productive and aligned with your business goals.

Need help with employee relations issues? Let’s talk »

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Employee Discipline & Termination Guidance

Difficult or underperforming employees can create significant challenges for small and mid-sized companies, where every team member’s contributions are vital to success.

Employers must take firm action to address these employee relations issues, but they also need to be mindful of the legal risks associated with disciplinary measures.

Axcet HR Solutions’ team of employee relations specialists offers guidance to help you navigate performance challenges while protecting your business.

Our certified HR consultants take into account both your company’s culture and employment law, ensuring that any actions you take are legally sound and aligned with your business goals.

We provide coaching for managers, assist with drafting the necessary documentation and help identify solutions to improve employee performance—all while minimizing the risk of potential claims.

In many cases, early intervention and corrective measures can resolve performance problems and prevent costly turnover.

When termination becomes the only option, we’re here to guide you through the process, helping you comply with state and federal laws while reducing the risk of legal repercussions.

At Axcet, we support your business through every step, ensuring that terminations are handled professionally and in line with all legal requirements.

With decades of experience in employee relations management, Axcet provides the expert support you need to manage employee discipline and termination effectively, safeguarding both your workforce and your business.

Performance Management Processes

Most employers rely on annual performance evaluations, yet less than half of employees find them helpful. By waiting until a yearly review, you may miss the opportunity to retain a high performer or to course-correct an underachiever before it's too late.

Effective employee relations require a proactive approach to performance management. Axcet HR Solutions helps clients implement ongoing, holistic performance management processes that go beyond once-a-year meetings.

With regular feedback, constructive criticism and recognition for accomplishments, your organization will:

Keep employees aligned with corporate goals
Identify the support employees need and any barriers to success
Maintain a healthy company culture
Build employee confidence
Strengthen both employee strengths and areas for improvement
Foster trust and rapport between employees and managers

As experts in employee relations, Axcet works with you to design customized performance management processes that meet your unique needs.

We provide guidance on selecting the right tools and software, along with coaching to ensure successful implementation.

Businesses that partner with Axcet can expect measurable improvements in employee performance, productivity, engagement, job satisfaction and retention.

Employee Relations Issues & Concerns

For small and mid-sized businesses, the best approach to employee relations issues is to rely on a team of experienced professionals. At Axcet HR Solutions, our certified employee relations specialists assess internal employment challenges through both HR and compliance lenses, helping you mitigate risks and take the most effective next steps.

By addressing employee relations issues early, Axcet helps safeguard your company's reputation and protect your bottom line from potential legal complications.

While we can step in at any stage, the best outcomes occur when you involve us as soon as problems arise. Businesses that consult with Axcet early on are better positioned to make informed decisions, reducing the likelihood of disciplinary actions escalating into costly legal claims.

Employee Grievances & Complaints

Workplace discord is inevitable, but swift resolution is key to maintaining productivity and harmony.

When an employee files a complaint about a co-worker or manager, having Axcet’s trusted employee relations specialists by your side ensures the issue is handled professionally and effectively.

Axcet investigates whether grievances stem from harassment, discrimination, poor management, interpersonal conflicts or clashes of personalities. We work with you to resolve these sensitive issues through mediation or by coaching managers to address the concerns appropriately.

We also assess internal factors such as company culture, pay practices or organizational structure that may contribute to ongoing conflict.

At Axcet, we help de-escalate grievances and equip you with the tools to prevent future issues, fostering a healthier workplace for all.

Harassment Allegation Investigations

Societal sensitivities around workplace harassment, discrimination and bullying are high, and the spotlight is trained more than ever on how employers respond to claims of harassment.

An unhappy employee isn’t necessarily experiencing harassment, but if your company does face a complaint, Axcet can determine if it qualifies as a harassment or hostile work environment allegation based on the Equal Employment Opportunity Commission and other laws.

If it does, we can lead the investigation as an objective third party.

Partnering with Axcet, for your business’ employee relations, ensures unbiased harassment investigations – a critical factor in helping protect your company from a legal claim.

We add integrity to the process by assigning two employee relations specialists to each case, so they can compare notes and confirm independent agreement before recommending steps your company should take to address the grievance.

From start to finish, Axcet manages every aspect of the investigation, including:

Conducting confidential interviews with the complainant, the accused, and any witnesses
Documenting all details accurately
Providing a comprehensive report with actionable recommendations

Beyond the legal protections, a well-executed investigation helps reduce the risk of further employee conflict, high turnover or damage to your company culture and reputation.

With Axcet by your side, your business can effectively navigate these complex issues and minimize potential fallout.

PEO Services Help Small Companies Thrive

PEOs like Axcet HR Solutions exist for one reason: to manage essential HR services on behalf of small and medium-sized businesses. A PEO’s services save small business owners money and worry by delivering expert human resources, compliance with employment regulations and time to refocus on business growth, reducing administrative burden.

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Organizations that work with Axcet see improved employee performance and productivity, as well as higher engagement, job satisfaction and retention.

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Rave Reviews. Real Results.

HR Solutions That Fit Small Businesses

"We are small, and as such, rarely in the eye of a payroll services company. Axcet works with our multiple entities. I want to focus on our business, and they focus on HR for me. Because we are small, I really don't want to have a 'personal' disagreement about PTO or vacation pay, so I set the guidelines, and Axcet manages them, which I love."

Felisha M.

Owner, Insurance Firm

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Ahead of the Game, Every Time

"We really appreciate the work you are doing for our tradeshow and exhibit display company. The fun part is we get at least an email a day, phone calls every day, and we see the commercials on tv for something that you have taken care of for us last year. (And, of course, it is in the capable IRS hands now.)

Thanks for making this so easy for us."

Don J.

Owner, B2B Tradeshow & Exhibit Company

Decades of Peace of Mind with Axcet HR

"Turning our admin, payroll, benefits, 401K, workers' compensation, etc., over to Axcet HR has been one of the best decisions that we've ever made: that was back in 2001! We've had 21 great years with Axcet and hope to have 21 more! Axcet has saved us time and LOTS of money but most of all, Axcet HR has allowed us to focus on running our business...because we know, day in, and day out that Axcet has our back!"

Bob G.

Owner, B2B Services Company

The HR Partner Start-Ups Need to Succeed

"As a start-up, Axcet's HR solutions have been an integral partner in guiding us through several key business necessities and requirements. They have been very helpful in core functions including recruiting, 401k setup, employee onboarding, benefits enrollment, payroll and various compliance training for our employees. We've gained business momentum as a result of Axcet's team of dedicated professionals."

Andrew C.

Chief Growth Officer, Technology Company

Health Insurance Options We Couldn’t Find Alone

"Axcet has helped us find affordable benefits for our 15 employees. Being a small firm, it was hard to find various health insurance options. It is nice knowing that we have someone with HR knowledge. It is good to get another persons opinion when we are having employee issues."

Michelle W.

Controller, Engineering Firm

The HR Partner That Knows Customer Service

"Axcet's professionalism and knowledge is a definite asset for our company. They have saved me so many hours in Payroll, HR, Benefits and Workers Comp. There is no way for me to keep up on Human Resources! I praise their staff highly! ...Axcet KNOWS Customer Service!"

Anna H.

Owner, Car Dealership

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Prompt, Knowledgeable Support You Can Rely On

Axcet has been so helpful and professional in answering questions that I have for payroll processing. My payroll administrator is so prompt in replying to emails. He is really easy to work with and is so knowledgeable. Our Human Resources Consultant is professional and personable. I have great confidence in Axcet and have never hesitated to contact them for questions or clarification.

Mandy C.

Non-Profit Ministry

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Axcet Eases Payroll, HR, Safety and 401(k) Burdens

Axcet HR has helped lessen our burden in all aspects of payroll, HR, safety and our 401K. When an employee comes to one of us with a situation. All we do is point them to our Axcet administrator and or payroll administrator and the issue gets resolved. It has been a great relationship.

Rick B.

Electrical Services Company

A Stellar and Reliable Business Partner

I burned through a couple of "payroll companies" before I found Axcet. I have yet to encounter anyone at this company who hasn't been friendly, approachable and knowledgeable. Calls are returned amazingly fast and problems are solved without having to make any other calls. This is truly a great company and stellar business partner!

Nita C.

Owner, Medical Industry Company

Making Compliance and HR Effortless for 10 Years

With all the changing rules and regulations we face as employers, I was always afraid of a "Gotcha!" moment. We've been with Axcet over 10 years now and I sleep well at night knowing all our HR is done right. They make it all so easy. Our payroll is accurate, we are legal and OSHA compliant in every area, and my employees love their benefits. Our team at Axcet is more than just a good vendor, they are a great partner!

Bruce H.

Founder & CEO, Services Company

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Axcet Feels Like Part of Our Family

My faith in Axcet's expertise has always been off the charts. It has been so nice to just be able to pick up the phone and ask questions. Simple to complex ... they can do all of it! Axcet has allowed us to offer an extensive benefits package to our Teammates which has been an added bonus. Axcet is not only part of our Team but we consider them part of our Family! We are one of Axcet's many fans. No regrets since day one and we wouldn't change a thing!

Moira V.

Small Business Owner

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Empowering Non-Profits to Focus on Their Mission

Axcet handles all of our payroll, HR and benefits needs. As a non-profit, it's great to have Axcet as a partner to provide all of the employee benefits and HR support that I need so our staff can focus on the core mission of our organization! They have helped me with hiring, navigating benefits enrollment to get our employees the best rates possible, as well as navigating possible employee-related tax credits. I love our Axcet team!

Emily D.

CEO, a Kansas City Non-profit

After Trying Others, Axcet Stands Above the Rest

We had tried two other PEOs. Both of which we left after the first year. The level of service that we were accustomed to with Axcet was not there, so we came back to Axcet truly because of the excellent service we always received. Everyone at Axcet would make us feel like we were their only client, like they were sitting there waiting for our call, always friendly and ready to help.

Lisa C.

VP of Finance, Kansas City Financial Institution

From Chaos to Clarity: Axcet Simplifies HR

We started working with Axcet in 2018 and they have dramatically increased our internal productivity. We used to spend hours on payroll, HR, benefits, taxes, etc. each week and that is no longer the case. Prior to Axcet, we worked with two other payroll companies and it was a complete mess. Working with Axcet is like having a robust and efficient internal HR department. They have solutions to every problem and we no longer feel lost trying to navigate the payroll landscape. If you want to streamline your business and get out of the HR and payroll weeds, then go with Axcet.

Peyton W.

Owner, Recruitment Firm

Worth Every Penny

Thank you Axcet HR for your assistance with the employee issue. You justified every penny we pay to Axcet through this exercise. I am really glad we have you and Axcet as a resource. It gave me peace of mind, knowing that you would know how to handle these situations the correct way. I really appreciate all the effort put into this to help me stay on course and protect our company.

Mark S.

President, B2B Company

Job Ads, Applicant Tracking, Onboarding, Oh My!

As a full-service PEO provider, we provide comprehensive HR solutions and compliance support to help your business succeed.

The cost of a bad hire can be significant, often reaching as much as 30% of their salary. By relying on our HR services, you can save your business thousands of dollars and avoid the costly mistakes that come with an uninformed hiring process.

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Employee Relations